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FAQ

- What is Mimi Chocolat Shop?
Mimi chocolat Shop is the place where I sell the things I create.

I hope you like what you see here. Enjoy your visit and have fun :)!

(All the rights of every product and image displayed in the web site, belong me and can’t be copied or used for any kind of purpose without permission. I use my own drawings and designs. When I don’t do that, I always use copyright free images.)

- How can I buy at Mimi Chocolat Shop?
It’s very easy, you choose the product you want to buy and click the button “add to cart”. If you want to buy more than a product, you just have to repeat that process as many times as necessary. After that you just have to checkout, and follow the payment steps asked by Paypal (I am a verified Paypal user).
- How long will it take to receive my order?
If you live in Portugal, you will receive the order in the period of a week. If there is any delay, I will tell you. If you live outside Portugal, it will take a little longer. Between one to three weeks I hope. I go to the post office once a week. It's just me taking care of the store, plus my work, and I do the best I can :)
- How much is the shipping cost?
If you live in Portugal, the shipping cost is 2.50euros. If you live outside Portugal, the shipping is 5USD. The shipping is always the same no matter the number of products you buy. Example: if you buy one product, the shipping is 5USD, if you buy 3 products, the total shipping will be 5USD as well. I don't charge Paypal fees.


I always send the orders by registered mail. If you need the tracking number for your order, I will give it to you, just ask me please!
WARNING: Mimi Chocolat doesn’t take any responsibility on lost orders.

If you have any question, please, don’t hesitate in contacting me!

The following questions are important, and answered by Bigcartel (the provider of this shop service).

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.